What is our Shipping Policy?

Our products are dispatched from Sydney, NSW and orders may take up to 2 business days to be processed and delivered within another 2 - 4 business days. Exceptions include distant locations* and stock availability. 

*PRISM+ will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

Shipping lead time by major cities:

From New South Wales to 

Most arrive within 

Allow up to 

Australian Capital Territory (ACT) (Canberra)

2 business days 

4 business days 

New South Wales  (Sydney, Newcastle, Central Coast, Wollongong)

2 business days 

4 business days 

Northern Territory  (Darwin, Alice Springs, Palmerston, Katherine)

8 business days 

11+ business days 

Queensland  (Brisbane)

3 business days 

5 business days 

South Australia  (Adelaide, Mount Gambier, Whyalla)

5 business days 

7 business days 

Tasmania  (Burnie, Devonport)

5 business day 

7 business days 

Victoria  (Melbourne, Geelong, Ballarat)

4 business days 

6 business days 

Western Australia  (Perth, Bunbury, Geraldton)

6 business days 

9 business days 

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