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Commonly asked questions.
When is payment processed?
What type of payments do we accept?
Can I request for a specific time for delivery with the courier?
Can the driver call me prior delivery?
What is our Shipping Policy?
I entered the wrong name/delivery address in my order, how can I rectify it?
What is our Return and Refund Policy?
What is our Warranty Policy?
What do I do if I face an issue with my purchase?
Do I need to register to get a PRISM+ warranty?
What is our Terms of Service?
Where is PRISM+ from?
Are your Monitor arms RoHS compliant?
My order has been shipped. Can I change or cancel my order?
Has my order been successful?
Can I make a purchase over the phone?
How can I change/cancel my order?
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